Network Engineer

Network Engineer

Bravissimo Resoucing Inc
Metro Manila / NCR
1 - 6 Years
Not Specified

Job Description

Responsibilities:

  • Executing service fulfillment Tier 1 activities based on the identified service level agreements (SLA) for a given function associated with the client's products and services including back-office system data records management
  • Providing support to the program or a defined set of programs exhibiting and sharing knowledge on the enterprise, business system and industry assigned t
  • Ensuring configurations meet customer expectations as well as industry and product standards
  • Supporting customer activations and configuration as required for management acceptance testing
  • Ensuring local configuration of local equipment (both customer premise and network) with direct supervision of Tier 2 Engineers using thorough routing concepts skills including Cisco, Juniper, Nortel, and ADTRAN platforms
  • Performing service fulfillment activities for a given function with full supervision including
- Learning and understanding client's products and services, navigation tools of all applications needed in the processes
- Observing SLAs and performance measurements assigned
- Escalating issues and seeking advice when faced with non-standard issues/problems
- Interacting largely with own workgroup but may interact with users around first line queries / requests
- Performing a variety of duties and responsibilities as business need dictates
Qualifications:

  • Graduate of any course, preferably IT-related courses (ECE, Computer Engineering, IT)
  • At least 1 year of experience in Network Support, Network Engineering, implementation engineering, NOC support/engineering, or network IT support role is needed
  • Excellent English communication skills (Written and Verbal)
  • Knowledge in process diagrams, process-flow diagrams, and detailed job documentations
  • Proficient in MS Excel and Access
  • CCNA preferred
  • Willing to work in Taguig
  • Wiling to work in flexible schedule

Our Company

BRISolutions is a professional human resources company providing:

Direct Placement
Staff Augmentation
Executive Search
Recruitment Process Outsourcing (RPO)
Volume Recruitment

About Recruiter

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Functions : Customer Service/Call Centre/BPO, IT

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Skills/Roles I hire for: J2ee, Spring, Csr

level Hiring For: Mid Level

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