NETWORK AND SYSTEMS ADMISTRATOR - FULL TIME

NETWORK AND SYSTEMS ADMISTRATOR - FULL TIME

Remote Staff Inc
5-15 years
70000 - 95000 PHP

Job Description

About the Client:

A technology company in Australia committed to bringing outstanding technical and service quality to their clients. Their services include Network Solutions, Cyber Security, Content Management, Cloud Services, Support Services and IT Consulting. These services have been utilized by large corporations, NFPs and government organizations, and they’ve even been recognized by Microsoft for their achievements.
About the Role:

We are looking for multiple highly skilled and experienced staff with great English and communication skills to work as part of our team for immediate start. We are looking for experienced and confident people.
In addition to having good English and technical skill in the areas of systems administration, if you have had previous experience working for an IT company previously it would be highly regarded.
We would like staff who understand Australian culture if possible and are able to accept constructive criticism and guidance.
If you can think and work autonomously it would be a bonus as the work you would be performing would be unstructured and non-repetitive.
Contract: Full-time
Work Schedule: 07:00 AM to 04:00 PM Manila Time
Your Responsibilities:
  • IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware.
  • Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Engineer and implement system solutions for customers using technologies that meet their needs.
  • Implement and support disaster recovery solutions.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
  • System documentation and consulting services to include system reviews and recommendations.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Additional Duties and Responsibilities:
  • Improve customer service, perception, and satisfaction.
  • Ability to work in a team and communicate effectively.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.
  • Document internal processes and procedures related to duties and responsibilities.
  • Responsible for entering time and expenses in ConnectWise as they occur.
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
  • Work through project tickets and phases in ConnectWise as assigned by a Project Manager.
  • Enter all work as service or project tickets in ConnectWise.
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.

Remote Staff, Inc. has been providing fulfilling home-based careers to Filipinos since 2007. We connect Philippine-based candidates to clients in Australia, the US and UK who are looking for professionals as extensions of their international businesses.

We specialize in providing full-time and part-time work for web developers, web designers, graphic designers, virtual assistants, marketing assistants, SEO/SEM, writers, accountants and practically any job that can be performed on a computer and does not require actual physical presence.

We enjoy the trust of thousands of Filipinos over the years because we guarantee fair and timely wages, we provide a safe virtual working environment, we understand Filipino culture and we attract quality clients who believe in our business model because we are able to maintain accountability and transparency for every working relationship we establish.

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Functions : IT, Banking

Industries : Banking/Accounting/Financial Services, IT/Computers - Software, Telecom, Recruitment/Staffing/RPO

Skills/Roles I hire for: All

level Hiring For: Mid Level, High Level

Remote Staff, Inc. has been providing fulfilling careers to Filipinos since 2007. We connect Philippine-based candidates with clients in Australia, the US, and the UK who are looking for professionals as international extensions of their teams.

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