Netword Administrator for a Multinational Company (SDM)

Netword Administrator for a Multinational Company (SDM)

John Clements Consultants Inc
Metro Manila / NCR
5-13 years
Not Specified

Job Description

Responsibilities:

• Responsible for the analysis, administration and support of voice and network converged communications solutions
• Accountable for vendor management function, ensuring alignment with company’s Business and IT objectives, managing service delivery, as well as account team management and billing operations
• Manage all standards, policies and procedures related to voice communications
• Ensure uninterrupted access to all Corporate voice services
• Work to streamline and optimize voice administrative functions and processes
• As part of Corporate Network team, provide general Network support and participate on Network team projects
• Remain business focused, adhering to Audit, Compliance, Finance, Legal, Procurement and Data Privacy Office standard processes and policies
• Provide governance and ensure adherence to Corporate policies and procedures by Regional and Site IT staff
Qualifications:

Candidate must possess at least a Bachelor’s/College degree
• Minimum of 5 to 8 years of directly related experience in voice and data network related administration and support functions
• Hands on experience with industry standard call manager platforms, automated call distribution and interactive voice response systems
• Hands-on experience in design and configuration of call control, IP routing, LAN switching, QoS, VoIP deployments and SIP trunks
• Working knowledge of voice and network protocols including PRI, SIP, MGCP, TCP/IP, RTP, VoIP and G.711 & G.729 compression codecs, network routing protocols including BGP, EIGRP, OSPF, HSRP/GLBP, Multicast, IP CEF
• Respond timely to trouble incidents and be able to determine and implement appropriate resolution while documenting all actions in accordance with established policies

Since its inception in 1974, John Clements Consultants, Inc. has grown into one of the largest consulting firms in the Philippines today, with a leadership position in the local market and a strengthening presence in the international scene, notably in Asia, the Middle East, and the US. While it has grown in size and business interests, locally and internationally, and prospects of further expansion remain in the horizon, the John Clements Consultants Group has maintained its focus on its core competencies: recruitment and training.

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