Multilingual Service Desk Analyst (Norwegian)

Multilingual Service Desk Analyst (Norwegian)

CGI Philippines Incorporated
Not Specified
Not Specified

Job Description


Position Description:
Opplev kulturelt mangfold! Jobb på Filippinene!
Om du er norsktalende, så ønsker vi å gi deg muligheten til å starte en karriere som Service Desk Analyst i ett av verdens største IT og bedrifts-konsulterings firma.
Som ansatt i CGI vil du ha muligheten til å utvikle egenskaper som problemløsning, IT kunnskap og kundeservice. Du vil måtte ta viktige avgjørelser for å oppnå eksepsjonell kunde tilfredshet.
Stillingskrav:
. Må ha bodd og jobbet i Norge i minst et år. (For Svenske søkere)
. Erfaring innen IT, Finans, HR, Back-end prosess-administrering eller Kundeservice er en fordel.
. Gode muntlige og skriftlige språkkunskaper på Engelsk og Norsk.
. Gode analytiske egenskaper og løsningsorientert.
. Gode egenskaper innen prosesskartlegging.
. Du er proaktiv, service-minded og god på multitasking.
. God IT forståelse.
Goder:
. Helseforsikring.
. Relokasjonspakke som inkluderer flybilett og bosted den første måneden.
. Karrieremuligheter i et internasjonalt firma.
. Ett moderne arbeidsmiljø.
. Kulturelt mangfold på arbeidsplassen.
. Assistanse med visum og arbeidstillatelse.
For flere detaljer angående denne stillingen, besøk oss på http://cgi.njoyn.com
Søk etter - Jobb ID (JXXXX-XXXX) for å søke online. Last opp din CV på http://cgi.njoyn.com eller send til [Confidential Information]
Lik oss på vår Facebook side for flere nyheter om rekrutering: CGI Philippines Careers
Your future duties and responsibilities:
Embrace cultural diversity and work in the Philippines!
If you speak Norwegian, pursue a career as a Service Desk Analyst in one of the world's largest IT and business consulting service firms.
Responsibilities:
Successful candidates will be responsible for resolving customer - related issue using problem solving, technical reasoning, and high level of judgement to ensure excellent customer.
Required qualifications to be successful in this role:
. Proficient in written and verbal communicate in English and Norwegian language
. Experience in IT, Finance, HR, back-end process administration or customer service is an advantage
. Solid analytical and problem solving skills
. Good IT technical skills
. Proactive, service minded and able to multi-task
. Good process mapping ability
. Willing to relocate in the Philippines
. Amenable to work on a shifting schedule in McKinley Hill, Taguig, Philippines
What do we offer
. Relocation package for international candidates (including flight and accommodation) on 1st month
. Processing of visa and work permit
. Career development in a multinational company
. Modern working environment
. Cultural interaction
Successful candidates will enjoy these benefits when you join CGI:
. Share Purchase Plan (SPP)
. Profit Participation Plan (PPP)
. Provident Fund
. Leave entitlements
. HMO coverage with acclaimed hospitals and clinics
. Extended HMO coverage
. Group life insurance
. Health and wellness programs
. Member Referral Program
. Special Meal Allowance
. Global Member Assistance Program (MAP)
. Health and Wellness Program
. Oxygen
. Corporate Social Responsibility Program
Skills:
  • Norwegian

What you can expect from us:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.

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