Industries : ITES/BPO, IT/Computers - Hardware & Networking, IT/Computers - Software, Recruitment/Staffing/RPO
Skills/Roles I hire for: Corporate and Technical requirements
level Hiring For: Junior Level, Mid Level, High Level, Top Management
The DevOps Engineer will be responsible for the entire customer journey from beginning of case creation to resolution. This includes developing subject matter expertise and collaborating with cross-functional teams to learn rapidly, but thoroughly.
Duties: • Interpret business data and analyze results • Discover trends and patterns on existing data ready for consumption • Develop more advanced report visualizations using state of the art techniques and common visualization tools
Identifies the core issue of the problem and can determine if the problem is related to a process or if there are personal issues involved. Converts raw data or information to more relevant summaries or reports to be used as input to the manager.
rovides high level assessment for application system change requirements and technical inputs for user requirements during the preparation of impact document and business case documents.
Good Communication Skills Understanding of the incident, release management Understanding and demonstrates handling Monitoring and Alerts Good knowledge of Unix/Linux, WebLogic. Knows Splunk, Dynatrace, and how to pull thread dump JAVA basic know how
. Reviews customer satisfaction and other operational metric results on a daily/weekly/monthly basis to identify trends in performance produces monthly management reports . Analyzes qualitative and quantitative data and identifies performance improve
Act as a functional consultant for the project Identify gaps and propose / implement solutions Analyze & translate user requirements into functional / technical specifications Perform system configuration / enhancements / fixes
PRIMARY DUTIES AND RESPONSIBILITIES: * Reviews customer satisfaction and other operational metric results on a daily/weekly/monthly basis to identify trends in performance produces monthly management reports. * Analyzes qualitative and quantita
The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in Salesforce project.
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