Market Data Support Engineer

Market Data Support Engineer

Bravissimo Resoucing Inc
Metro Manila / NCR
2 - 4 Years
Not Specified

Job Description

Job duties:

  • This role sits within the Data & Analytics Support department and provides support to the Market Data Infrastructure, primarily TREP. The position will be required to provide support to all clients publishing to or consuming from the market data platform (TREP) globally.
  • Maintain and configure TREP and related components installed in EMEA, APAC, and US
  • Work with 1st line support engineers to resolve market data faults
  • Ensure all data traverses the platform in a timely manner
  • Take ownership of all platform issues, ensuring the ongoing work is tracked and relevant departments are kept informed until the case is closed
  • Deliver incident reports for production system outages
  • Interface with third parties regarding issues covered by SLAs
  • Ensure servers are maintained to a manageable state; housekeeping of logs, etc.
  • Work with other support teams to upgrade all operating systems and applications to the latest security and functionality revisions
  • Fulfill any additional / ad hoc duties as required to meet the needs of the business
  • Interacting with various internal IT support functions; Infrastructure, Development, Quality Assurance, Operations, and external 3rd party vendors to troubleshoot and resolve complex incidents
  • Working through Disaster Recovery planning and testing
  • Ensuring documentation is written for all systems/processes and kept up to date
  • Working closely with the business to provide assistance on technology decisions
  • Building and maintaining working relationships with 3rd party vendors, providing updates and project status reports as required to ensure open communications
  • Ensure that you understand the risks and controls on your department; what could go wrong, what controls you have to prevent/detect or contain these.
  • Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility;
  • Report any breaches of policy to Compliance and/ or your supervisor as described in the policy;
  • Escalate risk events immediately and log them within 24 hours using the risk event capture form on the intranet;
  • Provide input if requested to the Risk and Control Self-Assessment process, scenario analysis, ‘Deep Dive’ reviews and any other risk management processes, as required.

  • Knowledge of broking/trading systems utilizing data from multiple vendors and exchanges
  • Knowledge of DACS or similar access control system
  • Knowledge of compliance controls and exchange regulatory obligations
  • Understanding of Wholesale Financial Services
  • Bachelors Degree / Masters degree / HND or HNC or equivalent
  • Proven experience of supporting TREP and related infrastructure components
  • Demonstrate proven commercial experience of providing Market Data support within a corporate environment
  • Thorough understanding of market data terminology and technologies
  • Thorough understanding of LAN/WAN technologies
  • Experience in SHELL, BOURNE or PERL scripting 
  • Linux and Solaris all current releases, MarketLink, Microsoft Server all current releases
  • Experience in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc)
  • Excellent documentation skills
  • Excellent problem solving, planning and organizing skills
  • Excellent interpersonal and written and oral communication skills
  • Experience of ServiceNow 

Our Company

BRISolutions is a professional human resources company providing:

Direct Placement
Staff Augmentation
Executive Search
Recruitment Process Outsourcing (RPO)
Volume Recruitment

About Recruiter



Functions : Customer Service/Call Centre/BPO, IT

Industries : Recruitment/Staffing/RPO

Skills/Roles I hire for: J2ee, Spring, Csr

level Hiring For: Mid Level

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