Mandarin Application Support Engineer

Mandarin Application Support Engineer

Accenture
Not Specified
Not Specified

Job Description



Job Description

. Identify and solve issues within multiple components of critical business systems . Monitor the systems current state using different monitoring tools and report issues by following the defined escalation process . Perform reports generation and analysis of reports . Send incident communications .Ticket triaging and ticket management
Qualifications

. Bachelor's degree in Information Technology, Computer Science or other relevant fields . Preferably native speaker or with at least HSK4 certification . Strong and effective written and oral English communication skills . with experience in application support, incident ticket triaging and management . experience in analysis, troubleshooting, problem solving and project management . Willing to work on holidays, weekends, shifting schedules and extended working hours

About Accenture

Job Source : www.accenture.com

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