G/F Robinsons Cybergate Plaza EDSA cor. Pioneer, Mandaluyong City
Who We Are Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 67,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific.
The company’s award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www. sitel.com.
What We Do Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients by reducing service costs, improving customer retention and increasing revenue per customer.
Sitel’s ability to serve customers and track customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients.
Functions : Others
Industries : ITES/BPO
Skills/Roles I hire for: N/A
level Hiring For: Junior Level, Mid Level
Responsible in communicating with the client regarding their payments via call. Work from Home during ECQ. Once ECQ is lifted, office is in Makati City
This role is primarily responsible for understanding of KPIs, Data Pulling, Data QA, Data Clean-up, and Reports Automation.
This role is mainly focused in understanding each KPI of the team and how they measure those KPIs. You will also provide forecasts for main KPIs in partnership with the marketers. Experience with advanced Excel features is a must.
This role is primarily responsible for all revenue delivery on a set of sports that the client offers. You will be managing a team of sports owners working to define a strategy for posting contests, build promotional treatments, etc.
This role is primarily responsible for leading and developing a talented team of employees who monitor the operations. Collaborating across organizational teams, you will find new opportunities to generate new revenue.
Simple body text this will replace with orginal content