Junior Security Operations Centre Analyst

Junior Security Operations Centre Analyst

Microsourcing Philippines Inc
Metro Manila / NCR
0 - 5 Years
Not Specified

Job Description

Responsibilities:
• Deliver security-based operational support for Managed Service clients, in line with documented process and timeframe
• Receive and monitor events
• Review the collected data and then confirm or reject if the event is actionable
• Classify and prioritize incidents based on established criteria
• Handles communication to a mix of technical and non-technical client audience
• Perform routine checks to security appliance
• Raising support tickets and taking ownership through to completion
• Participate in open communication between team members
• Additional tasks will be given as the individual grows their skill
Technical Knowledge:
• Degree in computer science or equivalent
• Familiar with Network protocols (DNS, SMTP, HTTP)
• 0-5 years of IT experience
• Knowledge in using a SIEM is a plus
Skills and Attitudes:
• Willing to work in 24 x 7 environment, including day and night shifts.
• Commitment to continual improvement, education, personal development and a willingness to learn
• Strong troubleshooting skills and ability to manage issues through to resolution
• Maintains strong attention to detail in high-pressure situations
• Ability to explain in written and spoken English
• Strong ambition and ability to develop and expand cyber security services and product support

MicroSourcing Philippines Inc, is one of the leading outsourcing solutions providers in the Philippines. We specialize in setting up offshore operations for foreign clients who operate in a wide variety of industries all over the world. Our offices are located in the Eastwood City Cyberpark, Mall of Asia Complex, Bonifacio Global City, Ortigas and Cebu IT Park and form the perfect professional environment from which we can run our various projects. MicroSourcing is a fast moving and flexible company with a great international management team.

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Functions : IT

Industries : ITES/BPO

Skills/Roles I hire for: Customer Service and IT

level Hiring For: Junior Level, Mid Level, High Level

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