JR Helpdesk Analyst (Female only)

JR Helpdesk Analyst (Female only)

Systemantech Incorporated
Metro Manila / NCR
0 - 1 Years
16154 - 17500 PHP

Job Description

Urgent hiring!
Company: SYSTEMANTECH
Position: Jr. Helpdesk Analyst
Location: Pasay
Salary: 12,000 - 13,000
Requiremenst:
- Bachelor Graduate of IT or any computer related courses
- 6 months experience with the same field.
- willing to assigned in Pasay
Qualifications:
- phone support
- he does remote support
- Acting as an escalation point where difficult or controversial calls are received
- Producing statistics and management reports
- Representing the Service Desk at meetings
- Arranging staff training and awareness sessions
- Liaising with senior management
- Liaising with change management
- Performing briefings to Service Desk staff on changes or deployments that may affect volumes at the Service
Desk
- Assisting Analysts in providing first line support when workloads are high, or where additional experience is
required
APPLY NOW AND BE PART OF OUR GROWING COMPANY!!

Systemantech is an IT Solutions and Services provider purposely built for organizations who want to sub-contract their IT Operation through simple manpower augmentation or for more complex outsourcing of IT Service Operation or Managed Services.



Our commitment is to improve our client's business operations through systems and best practice frameworks, providing competent professionals, and innovative technology to ensure continuous service improvement for exponential benefits of all parties.

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