5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds, and champion diversity and inclusion in all that we do.
Job Description Requirements: -At least 6 months BPO Experience -Willing to work onsite (with Return to office allowance) -Good communication skills Other Perks: -HMO Day 1 -RTO Allowance -Language Premium -30K sign on bonus
We're Hiring! Ubiquity is looking for a Training Manager to join our dynamic team in Bacolod City. Our Trainig Manager will will oversee our Training Team and will be greatly involved in the development and implementation of best practices in the BPO
We're hiring. We are looking for aWFM Real Time Analystwho will assist with long-range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary. The RTA will collect, evaluate, and prepare repor
We're hiring. We are looking for aWFM Real-Time Analystwho will assist with long-range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary. The RTA will collect, evaluate, and prepare repor
Coordinate the execution and continued quality of the client’s department processes perform assigned duties including but not limited to telephonic on-line authorization of routine services, contacting specialty care providers, monitoring patients.
Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle/route accordingly to the satisfaction of the consumer Ve
About the role: * Customer Support (via phone / video conference / email) in different languages for course participants from all over the world * Organization and scheduling of language training courses with the participants and language train
Headcount Needed (4) If you aim to up skills and be part of a Learning environment. Click apply Now! With just 2 years related experience you can already apply and earn up to 48K Sign on BONUS!! Set up: Onsite and shifting t&c Applies
We are looking for a highly qualified, motivated individual who has at least 3 years experience in both software and hardware customer support. Management experience is a plus but not required.
Outstanding career development opportunities and Market Competitive Salary Levels
Market Competitive Salary Levels and outstanding career development opportunities.
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