IT Technical Support Officer

IT Technical Support Officer

Sourcefit Philippines Inc
1-4 years
Not Specified

Job Description

Job Description :
  • Responsibilities
  • Ensuring the smooth running of computer systems and ensuring users get maximum benefits from them
  • installing and configuring computer hardware operating systems and applications
  • monitoring and maintaining computer systems and networks
  • communicating with staff and clients
  • troubleshooting system and network problems and diagnosing and solving hardware/software faults
  • replacing parts as required
  • providing support, including procedural documentation
  • supporting the roll-out of new applications
  • setting up new users accounts and profiles and dealing with password issues
  • responding within agreed time limits to call-outs
  • working continuously on a task until completion (or referral to third parties, if appropriate)
  • rapidly establishing a good working relationship with customers and other professionals (e.g., software developers)
  • testing and evaluating new technology
  • conducting electrical safety checks on computer equipment
  • Requirements
  • Candidate must possess at least a Bachelor's/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent
  • At least 1 year(s) of working experience in the related field is required for this position
  • Knowledgeable in providing technical and application support
  • Knowledgeable in hardware and software troubleshooting and application installation
  • Knowledgeable in local and wide area networking, routers and switches
  • Proficient in Windows Server 2003
  • Full-Time position available
  • Compensation Package
  • Competitive salary plus allowance
  • HMO with dental coverage

Email your resume to . Resumes sent via email will be processed immediately. Please indicate the position you are applying for as the SUBJECT. Qualified applicants will be contacted by our HR representative.
We look forward to having you as part of our growing team.

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