IT Support Specialist (MSP Experience)

IT Support Specialist (MSP Experience)

Sourcefit Philippines Inc
2-5 years
Not Specified

Job Description

Job Description
Seeking an IT Support Specialist with the desire to join a positive, team-oriented, fast-growing company with a family-feel for a San Diego Managed Service Provider. Growth opportunities are available as well as free, ongoing weekly training in a fun and casual environment where you can really be part of the long-term success of the company. The client is a fast-growing MSP and ITSP company that has been in business for over 25 years. They provide fully managed Voice, IT, and Cloud solutions for small to mid-d businesses.

The I.T. Support Specialist role would exemplify strong customer service skills and a good understanding of computers as well as building, troubleshooting, and maintaining workstations and Cloud Service, like Microsoft 365 (admin level) and others via remote support. Additionally, creating and updating procedures as needed and making sure client needs are met and exceeded.

What's in it for you
-Health Insurance (HMO)
-Competitive Salary
-Expanded maternity leave up to 120 days
-Allowances
-Paid Time offs (Vacation Leaves Are Convertible to cash if unused)
-Companywide events
-Fun & Relaxed environment

Job Details
IT Support Specialist
Eastwood Libis QC (WFH During Pandemic)
Monday to Friday | 11 PM to 8 AM | This may change to 10 PM to 7 AM down the road.
US Holidays are observed

Responsibilities:
Manage Cloud and onsite services
Support Microsoft 365 services such as Exchange, Teams, etc.
Utilize management and monitoring technologies (RMM Tools)
Support, configure Microsoft Exchange (2019, 2016, 2013 Office 365, and On Prem)
Configure and support Windows Firewall, DHCP, DNS, TCP/IP protocols
Storage and Backup (SAN, NAS, etc)

Qualifications:
1 to 3 years experience in a similar role
Experience with an MSP Provider
Good English Communication Skills
Experience with the following technologies: Microsoft 365, RMM Tools, MS Exchange, Windows firewall, DHCP, DNS, TCP/IP, Storage technologies.

Sourcefit is a Business Process Outsourcing (BPO) company based in Manila Philippines, focused on providing Custom Offshore Staffing Solutions.

Sourcefit is a dynamic, quickly-growing outsourcing solutions provider offering customized services for select,high-end international clients. We are committed to providing our clients with vision,innovation,and dedication, but we realize that above all what we are offering is our TEAM. We understand that the Sourcefit team is our most important asset and we place top priority on making Sourcefit an exciting, rewarding and fun place to work.

At Sourcefit, we not only offer outstanding benefits such as healthcare, but also a promise to help you to realize your vision and potential. We have an aggressive internal promotion plan and continuing education and certification assistance. Contact us and together let’s discover how a great team can help you to be all you can be.

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