IT Operations Associate

IT Operations Associate

Accenture
Not Specified
Not Specified

Job Description



Job Description

*Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer

*Resolve problems and issues in a professional manner and engage with customers to identify additional needs

*Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media services

*Achieve challenging individual, team and contact center targets
Qualifications

*Bachelor graduate of any course *IT-related courses preferred, not required *Cisco CCNA (preferred but not required) *Prior knowledge and understanding of the ITIL (Information Technology and Infrastructure Library) *framework and its application desirable, but not required

Job Details

About Accenture

Job Source : www.accenture.com

Similar Jobs

Career Advice to Find Better