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IT Generalist (Network Administration) - Night Shift

Pcm Bpo LLC
Metro Manila / NCR
3 - 8 Years
Not Specified

Job Description


• Monitor infrastructure systems and triage alerts/incidents
• Working an team ticketing system to address issues by SLA
• Coordinate production issues with other teams and on call resources
• Host and drive troubleshooting calls
• Remediates vulnerabilities identified in the environment
• Create, manage, and maintain documentations about our infrastructure environment
• Implement software upgrades and patches
• Complete Telecom MACD work
• Coordinate and implement production change controls
• Provide support in a 24x7 environment
• Coordinate issues with telecom and network vendors

• Generally experienced with various CISCO products (setup, build, operate, maintain and troubleshoot)
• Strong Background in the following:
  • Nexus, Catalyst, IOS based platform 
  • Cisco ASA, Firepower, FMC 
  • Cisco Wireless Lan Controller 
  • Cisco ACS 
• At least knowledgeable in:
  • Cisco Call Unified Call Manager 
  • Cisco Softphone 
  • Cisco IP Phone 
• Experienced in handling network optimization and load balancing technology
  • Riverbed 
  • F5 Load Balancer (LTM) 
  • Ether-Channel Technology 
• Experienced in handling network/system wan services.
  • F5 Big IP DNS / Global Traffic Manager 
  • Viptella SD-WAN 
  • Corporate Side BGP 
  • Site to Site VPN 
  • Cisco Any connect VPN / WebVPN 
• Routing Protocol Knowledge
  • BGP 
  • EIGRP 
• Network Tools experience
  • Solarwinds 
  • Nimsoft 
  • LiveNX 
• Certifications such as CCNA, CCNP, CCSP, CompTIA, ITIL, etc. are an advantage.
• Knowledgeable in ITIL, preferably ITIL Foundation certified
• Good written and verbal communication skills
• Analytical troubleshooting skills
• Willing to work in a NIGHT SHIFT schedule

About Pcm Bpo LLC

Established in June 2005. In the past thirteen years, we have expanded operations in Mandaluyong (Edsa Central), to include 500 employees in every aspect of our operation.

PCM is one of the fastest growing direct marketers of technology solutions for business, government agencies, educational institutions and consumers.

PCM is committed to offering high-quality and cost-effective health care plans, financial programs and other benefits as we strive to assist in the physical and mental well-being of our employees.

Come grow with us today, Learn about our exciting pace of growth and development. Stay up to date in the world of business and consumer technology. It's dynamic and challenging.

If you're a winner now, or on your personal road to success, the team PCM is waiting to hear from you!

Reach for the stars with us!

About Recruiter

Functions : Others

Industries : ITES/BPO

Skills/Roles I hire for: Any

level Hiring For: Junior Level, Mid Level, High Level

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