IT Costumer Service Associate

IT Costumer Service Associate

eTeam Workforce Pte Ltd
2-5 years
Not Specified

Job Description



Job Description

Job Responsibilities
* Provide technical support for resolution of customers IT problems, incidents, issues, requests and queries
* Liaise with other support teams as necessary to resolve customer requests or incidents
* Ensure proper documentation, notification, escalation, tracking and follow up of all incidents

Job Requirements
Graduate of any courseORnon-graduates with at least 2 years of college education plus 6 months of work experience
With good knowledge and skills in IT
Interest in providing technical support and assistance to clients and end-users via call, chat and email
Very good written and verbal English communication skills

Similar Jobs

Career Advice to Find Better