IT Computer Operator Lead

IT Computer Operator Lead

Indra Philippines Inc
1-3 years
Not Specified

Job Description

  • Perform health check of the application processes
  • Perform health check of all interfaces (External and Internal)
  • Perform Start / Stop of the applications or interfaces.
  • Perform testing in development system for any bug fixes / updates / code changes performed by L3 Vendor, before deployment into production
  • Perform testing in development system for configuration changes before change in production Perform testing of end to end services after any bug fixes and updates implementation
  • Perform system / application / interfaces / signaling links(SS7) alarm monitoring
  • Perform preventive and corrective maintenance activities
  • Perform fault troubleshooting, analysis and resolution
  • Preparation and sharing of RCA and Outages detail
  • Perform applications maintenance house-keeping activities
  • System / application restoration in case of any incident
  • Work and follow up with L3 vendor for any unresolved, escalated issues
  • Perform planned maintenance activities
  • Handling incidents escalated from L1

Job Details

Employment Types:





Indra in the Philippines

Indra in the Philippines is one of the leading IT services providers in the Philippines and in Southeast Asia. Indra has been operating in the Philippines since 1995, providing a wide range of services across across highly dynamic markets such as Energy and Industry, Telecommunications, Financial Services, and Public Administration.

Our parent company, Indra Sistemas, S.A. is headquartered in Madrid, Spain. It is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers world-wide. The multinational is a world leader in providing proprietary solutions in the Transportation, Air Traffic and Defense markets. It is the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait.

The Philippine office of Indra serves as the Southeast Asian strategic center of the company. We currently manage more than 200 projects, with experience in successful projects in over 15 countries spanning four continents, including Southeast Asian neighbors such as Indonesia, Malaysia, Vietnam, Bangladesh, Thailand. Our business also extend to clients in Spain, the United Kingdom and the United States of America. As a leading IT multinational, our local presence in the Philippines serves as a key strength as it assures our clients that they receive the full range of support throughout the lifecycle of any project engagement.

We are comprised of more than 1,200 top-flight IT professionals who have mostly grown within the organization and come from the leading universities in the country. Our consultants have undergone rigorous screening and training programs in order to maintain our level of excellence in providing the utmost in customer service to our clients.

The Philippine office is also a global competency center for offshore development projects worldwide through the Indra Software Labs in Manila. Together with 20 other high-performance software development centers around the world, the Indra Software Labs is able to provide nearshore-offshore local development and constant R&D to provide innovative solutions and services to Indra’s clients.

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Active jobs

Functions : IT

Industries : IT/Computers - Software

Skills/Roles I hire for: Project Management, Business Analysis, Software Development, Risk Management

level Hiring For: Mid Level, High Level

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