IT Audit and Compliance Analyst

IT Audit and Compliance Analyst

TELUS International Philippines Inc
Metro Manila / NCR
4 - 14 Years
Not Specified

Job Description

Work Location: Ortigas, Pasig City
Work Schedule: Permanent Night Shift


• IT Services Risk Management, Audit & Compliance
• The individual is responsible for managing and coordinating Assurance Audits such as SOC2, CSAE 3416, Section 5025, PCI-DSS, Interac audits, as well as client compliance programs. Monitoring & Reporting of all remediation efforts that would . In addition, the Audit & Compliance specialist is responsible to build, develop and implement audit and compliance programs and policies to safeguard data.
• Manage and/or coordinate Assurance Audits such as SOC2, CSAE 3416, Section 5025, PCI-DSS, Interac audits, as well as client compliance programs.
• Create and administer internal and external compliance/audit programs
• Monitor the remediation of all control deficiencies
• Responsible for assessing and understanding the risks and contribute in risk management initiatives.
• Responsible for the development and enforcement of Information Security policies.
• Audit Management and coordination:
       o Set and manage audit schedule
       o Coordinate and manage auditors/ Staff meetings/etc
       o Gather/ review/validate audit evidence / supporting documentation
       o Present audit results to staff and if necessary to clients
• Coordinate various client external audits
• Audit analysis and assessment of internal control processes and procedures
• Serve as liaison with Clients, auditors, staff and management for all audit matters
• Perform annual vendor management assessmentss
• Create and administer compliance / audit programs
       o Review existing business and IT processes and controls
       o Complete gap analysis and risk assessments
       o Identify existing and create new monitoring controls
       o Collect evidence and conduct audits as necessary
• Participate in special projects as required
• Monitor the remediation of all control deficiencies
• Continuously improve the internal and external audit and compliance security posture of all audits in the Audit Program.
• Provide business process internal control guidance to where warranted 

• University Degree and relevant experience.
• Nice to have Audit Designation (CISA, CRISC, CISM, PCIP, PCI-QSA, CA, CIA)
• Excellent Project Management, communication and organizational skills.
• Ability:
       o Demonstrated ability to analyze problems, devise solutions, plan, organize, evaluate, implement and manage audit processes.
       o Must display tact and diplomacy, maturity, judgement and imagination.
• Experience: Minimum 2 years audit / internal control experience
Nice to Have
• Audit Designation (CISA, CRISC, CISM, PCIP, PCI-QSA, CA, CIA)
• Knowledge:
       o Good understanding of COBIT, ISO27001, ITIL, and risk management frameworks.
       o Knowledge of generally accepted accounting practices and internal control techniques
       o Knowledge of information security technology, audit & control measures, monitoring/investigation methodologies and privacy/regulatory requirements.

A pioneer in the global call center outsourcing and IT development industry, TELUS International Philippines is backed by a multi-national, multi-billion dollar Canadian telecommunications giant. TELUS International delivers extraordinary customer service and value to the world’s most sophisticated clients.

We provide a full range of cost-effective, high-quality call center outsourcing services and IT solutions for customer care, sales, technical support, market research, back-office support, IT development and business process outsourcing. Our clients include companies in the telecommunications, financial services, computer electronics, gaming, energy and utilities industries.

Our people are dynamic, think on their feet, and can quickly and effectively resolve customer inquiries. All of which underpins our commitment to clients: superior service quality and cost-effective delivery of call center and IT outsourcing solutions.

The TELUS International Philippines team work together to deliver future friendly services, and the TELUS values guide the way:

• We embrace change and initiate opportunity
• We have a passion for growth
• We believe in spirited teamwork
• We have the courage to innovate

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