Incident Manager

Incident Manager

Seven Seven Global Services Inc
Metro Manila / NCR
2-10 years
Not Specified

Job Description

  • Currently on a Work From Home setup until further notice.
Skills Required:
  • Minimum 2 years of experience in running incidents / situations / crisis events or service assurance processes in a large, complex enterprise environment.
  • Knowledge and experience working with a wide-range of enterprise technologies, including but not limited to Distributed services, SQL and Oracle database architecture, Network infrastructure, Telephony infrastructure, Middleware, Storage, cloud-based file sharing, Proxy servers, web architecture and various virtualization infrastructure. 
  • Experience working, analyzing, and troubleshooting SAS Platform (ESP, RTDM, NIFI, CAMEL) highly preferred. 
  • Ability and confidence to act with decisiveness on critical decisions. 
  • Ability to influence over a wide variety of individuals at all levels of technical & business leadership. 
  • Experience in the telecommunications industry is a plus.

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