Implementation Specialist

Implementation Specialist

Maersk Global Service Centres India Private Limited
Not Specified
Not Specified

Job Description


Join the future of logistics.
At Maersk, we want to be pioneers in logistics. We're embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world
We offer
At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.
But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless. By combining our scale and resources with an entrepreneurial mindset, we'll give you the chance to take on bigger challenges, grow faster and develop yourself further.Key responsibilities
Project Management
- Manage risks rigorously from sales opportunity to stable operation
- Set expectations and get agreement with internal and external stakeholders.
- Prepare and drive the overall implementation project plan
- Proactively manage delivery of other involved parties (IT, operational suppliers, etc).
- Establish and evaluate the success criteria for the project and adjust solutions and timelines
- Successfully 'close' implementations based on mutually defined criteria between Maersk and the client (external) and operations (internal)
Client Relationship Management
- Lead the client through the on-boarding process
- Strictly manage scope with clients and ensure solution implemented stays in line with the solution sold.
Commercial Engagement
- Review operational viability of complex opportunities as part of the OMEB/Sales process
- Contribute to securing new business wins by actively engaging in the sales process
Operational Management
- Ensure operations are optimized and warehousing service are delivered under the highest service quality possible.
- Ensure initial SOP/IOP compliance
- Ensure infrastructure deployment for new client solutions is in place including:
- Recruitment and training of staff.
- Detailed process flows, SOPs and IOPs.
- WMS, IT & EDI integration.
- Client and vendor training and introduction.
- KPI reporting and performance management routines.We are looking for
- Background in Logistics/FMCG/Retail/Industrial
- Strong WND knowledge
- Area market knowledge
- Project management.
- Process Improvement
- Stakeholder management.
- Commercial engagement at senior management level.
- Understanding of customer operations and systems

Join the future of logistics. At Maersk, we want to be pioneers in logistics. We're embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world

Job Source : jobsearch.maersk.com

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