Head of Credit Underwriting

Head of Credit Underwriting

Cobden & Carter International
Metro Manila / NCR
10 - 15 Years
Not Specified

Job Description

Post-graduate /graduate in Commerce/Accounting /Business Management/Statistics/Mathematics related disciplines preferred.
Minimum 10 years experience in a bank/consumer finance/micro-finance institution of which ≥ 5 years should be in a senior credit risk management /underwriting role in Consumer Credit (exposure to one or more of a) Unsecured Credit – Consumer Durable Loans; Salary Advance Loan ; Micro - Cash loan ; Personal Loan etc.b) Secured Automobile Loan ; Mortgage)
Recent experience of 2-5 years in the Philippines consumer credit environment is desirable
Experience in working in start-up environments /Fintechs is desirable
Experience in Digital Banking/ Digital underwriting will be an advantage
The Role Objective: To achieve an organisation wide integrated, effective and efficient oversight & management of - Underwriting Operations - Credit Risk
Scope: This is a tactically critical Senior Management role with wide scope and significant influence. The role needs to ensure that all relevant areas of Credit -Ops and Credit Risk are identified; monitored; measured and reported to the relevant stakeholders in the Senior Management. The role entails managing Credit Risk within the appetite and boundaries defined by the Management, Credit Policy (and Credit performance metrices therein) The incumbent will provide support to the Group CRO; Chief Operating Officer and other relevant senior stakeholders in all matters related to Credit Risk.

Effectively lead, manage and develop a high-energy /high-performance oriented Credit Underwriting Team by
Ensuring right hiring
Imparting on-the-job day-to-day training/guidance to enhance competency level
Providing sound leadership and motivation
Imparting a culture of high performance & productivity /high personal accountability and collaborative attitude to help achieve the 3 Rs of critical to a Consumer Credit Business, namely Risk, Reward and Response)
The incumbent should seek to build a happy, motivated and loyal team through empowerment and skill building
Strategy and Analysis

Provide strategic insights on aspects related to Credit Risk based on market intelligence related to the regulatory, economic,legal and competitive environment
Provide recommendations to upgrade Credit Policy and Product features based on learnings gathered from the credit underwriting shop floor and also learnings from the Anti-Fraud and Collection units
Help identify the key drivers which impact the

Ensure that the Unit delivers the agreed Productivity KPIs in relation to TAT (Turnaround Time) agreed for various tasks managed by it (e.g. manual underwriting ; various assurance reviews
Ensure that the Unit’s capacity gainfully utilised to manage the expected business volume at any given point of time

Control & Assurance

Ensure that underwriting decisions are within the approved boundaries of the relevant credit policies and the delegated credit authority
Ensure quality decision making by the unit with minimal errors and low incidence of repetitive errors
Ensure that various assurance reviews (approval review ; rejection review ; non-starter review ; write-off account review etc.) are carried out at agreed intervals for a pre-determined sample and the learnings from such reviews are disseminated to all concerned and incorporated in the Credit Risk Policies and underwriting processes
To perform adhoc Credit reviews/investigations as and when needed

Undertake projects on new credit /product initiatives / process/productivity improvement etc. as and when necessary
Manage and own major change management projects expected in a rapidly evolving dynamic start-up environment
Stakeholder Management

Ensure that the Unit has an open and collaborative engagement with relevant stakeholders in other functions
Engage with Eco-system and other alliance partners/vendors that are relevant to the Unit
Capacity Planning

Ensure that the unit is adequately capacitised to manage the expected business volume in the coming 6 months at any given point of time
Maintain bench strength of trained resources to account for attrition , emergencies and leave management

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