Sitel is a global Business Process Outsourcing (BPO) leader. The company meets
clients’ customer care and transaction processing needs through 67,000 associ-
ates in 27 countries. Sitel provides world-class solutions from on-shore, near-
shore and offshore locations across 155+ facilities throughout North America,
South America, EMEA and Asia Pacific.
The company’s award-winning services provide clients with the strategic insight,
scale and diversity of offerings to ensure the best return on their customer
investment. The company is privately held and majority owned by Canadian
diversified company, Onex Corporation. For more information, please visit www.
Our client is looking for Marketing Reports Analyst, he/she have an idea with Tableau, Salesforce, Google Analytics, Marketo for data segmentation and data visualization. Willing to work in Makati.
The team member serving on the Company’s Happiness Team interacts with company’s Customers, answering pre and post-sales emails, providing answers and resolutions, and conducting the following duties:
The candidate is is chiefly responsible for designing and delivering effective QA training programs for our call center agents. He/she ensures our agents meet the established standards of quality in handling our Singapore and Malaysia customers.
The Customer Success Manager is the Trusted Advisor who manages deployment, and product adoptions for customer accounts
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