GREENHILLS | SM NORTH EDSA : Team Lead

This position is under the Customer Contact Center Team. * Responsible for monitoring call, email, and social media interactions made by Customer Service Officers * Key implementer of all quality initiatives to the Customer Contact Center

This position is under the Customer Contact Center Team. Responsible in submitting timely forecasted work volumes using historical arrival call patterns, business growth, shrinkage factors, work volume due to holidays, payroll days, upcoming bank pro

This position is under the Customer Contact Center Team. He/She will be responsible in inbound customer service support and handling problems to establish complaint resolution, standards, and processes.

Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria

Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria

This is under the Customer Contact Center Team. * Responsible for overseeing the In-house Voice Cluster * Manages work volume and appropriate manpower * Implement business continuity plans to ensure service levels are protected during unf

Job Description: * ADMINISTRATIVE SUPPORT * Provide day-to-day administrative support at the CRO * PERFORM DAY-TO-DAY SECURITY DUTIES * Operate CCTV, oversee overnight security during construction (new/renovation/expansion), clear

START YOUR BEAUTIFUL CAREER WITH US! We are looking for Customer Centric and Motivated Individuals who have exceptional customer service skills and passionate in providing a positive customer experience. Minimum Qualifications: * Graduate of BS Nu

Job Description: ADMINISTRATIVE SUPPORT: Perform daily Accounting transactions . CONDUCT DAILY AUDIT ON SALES Conduct daily audit of previous day's cash and non-cash transactions . CONDUCT AUDIT ON INVENTORY Check accuracy of branch inventory records

Job Description: ADMINISTRATIVE SUPPORT: Perform daily Accounting transactions * CONDUCT DAILY AUDIT ON SALES * Conduct daily audit of previous day's cash and non-cash transactions * CONDUCT AUDIT ON INVENTORY * Check accuracy of

ADMINISTRATIVE SUPPORT: Perform daily Accounting transactions Job Description: ADMINISTRATIVE SUPPORT: Perform daily Accounting transactions . CONDUCT DAILY AUDIT ON SALES Conduct daily audit of previous day's cash and non-cash transactions . CONDUC

Job Description: ADMINISTRATIVE SUPPORT: Perform daily Accounting transactions * CONDUCT DAILY AUDIT ON SALES * Conduct daily audit of previous day's cash and non-cash transactions * CONDUCT AUDIT ON INVENTORY * Check accuracy of

Job Description : Workforce Management Team Lead Workforce Management (WFM)Team Leads are responsible for WFM Specialists performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client service level metri

Job Description : Workforce Management Team Lead Workforce Management (WFM)Team Leads are responsible for WFM Specialists performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client service level metri

Job Description : At TTEC, we're all about the Human Experience. Elevated. As a Team Lead - Workforce Management - Real Time, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning em

Job Description : At TTEC, we're all about the Human Experience. Elevated. As a Team Lead - Workforce Management - Real Time, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning em

Job Description : Workforce Management Team Lead Workforce Management (WFM)Team Leads are responsible for WFM Specialists performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client service level metri

Job Description : Workforce Management Team Lead Workforce Management (WFM)Team Leads are responsible for WFM Specialists performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client service level metri

Our Customer Service/Technical Support Representatives are vital members of our company. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportu

We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries. But o