Global Talent Acquisition Operations Lead - Global Employee Services

Global Talent Acquisition Operations Lead - Global Employee Services

JP Morgan Chase & Co.
10-13 years
Not Specified

Job Description


Job Description :
Job Description JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange. JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world. Information about JPMorgan Chase & Co. is available at. Talent Acquisitions Operations Lead The incumbent will be part of JPMC's Talent Acquisition Operations & Onboarding team. The Talent Acquisition Operations & Onboarding team is responsible for the day to day operations of the team supporting back end work for JPMC Talent Acquisition team.The team is responsible for evaluating and establishing streamlined and consistent process across global Talent Acquisition Operations teams. Process evaluations will be done to provide improved efficiencies and improved candidate, hiring manager and recruiter experience. In addition, Operations lead will be responsible to sustain compliance based on firm guidelines and analyzing formal monitoring results to self-identify issues and corresponding global solutions. Work will be in resilient, secure and evolving environment. The Lead will primarily be responsible to manage team leaders supporting frontlines extending support to candidates, hiring managers and recruiters. Responsibilities include change management activities involving a more robust approach for global recruiting. This includes testing, case monitoring, reviewing of errors, escalations, and determining root cause. This position supports the change management agenda by implementing strategic end to end readiness. Responsibilities
  • Consulting with business partners to clarify, define and document project objectives, deliverables as well as identify key stakeholders and project participants.
  • Driving engagement across key global business partners to assure compliance with established policies and standards and receipt of required approvals.
  • Developing and refining detailed project plans, document key milestones, owners, and target dates, highlight dependencies where appropriate - providing full transparency to the project team and stakeholders.
  • Developing effective and meaningful presentations as well as project update materials suitable for stakeholders, business partners and project participants regarding overall project progress and recommendations/decisions.
  • Identifying, documenting, organizing and managing project risks/issues through resolution and escalation as appropriate with ability to articulate effectively.
  • Distributing meeting summaries and list of actions, holding individuals accountable for completion.
Required Skills
  • Bachelor's degree preferred
  • > 10yrs People management experience, directly managing staff
  • Exceptional written and verbal communication skills
  • Able to work independently in a dynamic environment of change, challenge and multiple deadlines and priorities, high attention to detail
  • Possess a controls mindset understand employment laws and regulations
  • Experience using ORC (ATS) and other recruiting platforms is preferred
  • Experience planning and managing networking event or projects
  • Superior multitasking, project management and presentation skills coupled with business acumen
  • Prior experience handling sensitive/confidential information
  • Able to tell a story with data and metrics
  • Strong time management skills, and the ability to consistently prioritize and re-prioritize
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Recruiting, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.

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JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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