Frontline Support Assistant

Frontline Support Assistant

Filinvest, Land Inc.
Not Specified
Not Specified

Job Description

  • Processes the assigned daily work list within the given cycle time in an effective and efficient manner.
  • Responsible in updating the statuses of accounts in the monitoring system and submission of daily report updates to keep the Supervisor on track on the work being assigned.
  • Assists Frontliners in their day to day transactions with the client's requests by providing a fast and accurate computation
  • Reviews and analyzes requests
  • Resolves and responds to clients requests or issues with regard to adjustment of contract/ledgers
  • Performs other office duties assigned

  • With Bachelor's Degree
  • Ability to communicate effectively
  • Keen attention to details
  • Analytical skills
  • Knowledge in MS Office & MIS
  • Experience in the BPO industry is an advantage

Job Details

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