Front Office/Concierge

Front Office/Concierge

Polytechnic University of the Philippines
Not Specified
Not Specified

Job Description


Duties and Responsibilities:

  • To be responsible for welcoming guests and handling any complaints
  • Monitors reservations and the allocation of bedrooms with the Executive Housekeeper
  • Monitors the customer accounts
  • Applies and ensures the application of the sales strategy to maximize occupancy and average room price
  • Coordinates with the reception team, organizing its work and schedules
  • To monitor the quality of welcome extended to guests
  • To ensure that all hotel standards and procedures are applied


Good Communication (listening, verbal, written), Critical Thinking, Adaptability/Flexibility, Fast Learner

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