Executive Front Desk

Executive Front Desk

Acquire BPO
Metro Manila / NCR Other - Philippines
3 - 8 Years
Not Specified

Job Description

A SNAPSHOT OF YOUR ROLE

As a front liner of the organization, it is essential to make the first impression count.You must be organized, incredibly knowledgeable, and above all else you’ve got to do it all with a smile. Your day could see you:
• Greeting, assisting, and guiding employees, guests, and visitors.
• Attending to visitors’ and clients’ inquiries/requests.
• Answering all incoming calls and handling caller’s inquiries.
• Screening calls and directing concerns to the appropriate department.
• Taking and relaying message courteously and promptly.
• Sorting and endorsing incoming documents to correct recipients throughout the office.
• Managing conference and meeting room bookings internally.
• Sending accurate and up-to-date reports.
• Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation.
• Promoting and demonstrating Acquire’s values internally and externally.


A BIT ABOUT YOU

• Excellent in customer service.
• Energetic and results-oriented.
• With excellent English communication, listening and organizational skills.
• With at least one year experience in front office management.
• Resourceful and accomplished with extensive office operations.
• Able to solve problems and work under minimal supervision.
• Must have excellent phone etiquette.
• Articulate and friendly with a professional demeanor.

WHAT SUCCESS LOOKS LIKE

• Zero security breach.
• Excellent feedback from employees, guests, and visitors.
• Achievement of KPIs.

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
• Ambition: Voice and measure your goals.
• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Judgement: Make wise judgement calls, putting the team and business at heart.
• Leadership: Continuous improvement starts with independent action.
• Leverage: Do more with less, master the art of leverage.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

About Acquire BPO

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.

Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today and #AcquireHappiness.

About Recruiter

Functions : Others, IT

Industries : IT/Computers - Hardware, IT/Computers - Software, Telecom, Other

Skills/Roles I hire for: IT

level Hiring For: Junior Level, Mid Level, High Level, Top Management

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