- Assists all requests in-terms of desktop and network issues
- Must be able to attend all assigned tickets
- Ensuring all task must be updated after resolving
- Must be able to attend and troubleshoot Hardware and Software tickets assigned
- Must be able to escalate tickets with dependencies to respective clients Administrators (ex: resetting of end users password, configuration needed in Networks connections
- Must be able to update of tickets in detailed. (step by steps procedure) /update every ticket assigned in real time.
Systemantech is an IT Solutions and Services provider purposely built for organizations who want to sub-contract their IT Operation through simple manpower augmentation or for more complex outsourcing of IT Service Operation or Managed Services.
Our commitment is to improve our client's business operations through systems and best practice frameworks, providing competent professionals, and innovative technology to ensure continuous service improvement for exponential benefits of all parties.
Functions : IT
Industries : Recruitment/Staffing/RPO
Skills/Roles I hire for: Programming and COmputer skills
level Hiring For: Junior Level, Mid Level, High Level, Top Management
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