Assists all requests in-terms of desktop and network issues
Must be able to attend all assigned tickets
Ensuring all task must be updated after resolving
Must be able to attend and troubleshoot Hardware and Software tickets assigned
Must be able to escalate tickets with dependencies to respective clients Administrators (ex: resetting of end users password, configuration needed in Networks connections)
Must be able to update of tickets in detailed. (step by steps procedure) /update every ticket assigned in real time.
Must be able to attend meetings and training call by Client and Systemantech, Inc. Supervisors
Must be able to follow SMTI company policies and procedures
Must be able to follow client's policies and procedures
Must be able to comply with the ticket SLA set by the client
Systemantech is an IT Solutions and Services provider purposely built for organizations who want to sub-contract their IT Operation through simple manpower augmentation or for more complex outsourcing of IT Service Operation or Managed Services.
Our commitment is to improve our client's business operations through systems and best practice frameworks, providing competent professionals, and innovative technology to ensure continuous service improvement for exponential benefits of all parties.
Functions : IT
Industries : Recruitment/Staffing/RPO
Skills/Roles I hire for: Programming and COmputer skills
level Hiring For: Junior Level, Mid Level, High Level, Top Management
We are looking for a Senior DevOps Engineer with 5+ years of experience working on enterprise platforms and integrated B2B solutions in a DevOps or systems administrator capacity.
Organize process discovery sessions with customer subject matter experts (SMEs) to understand the end to end process while identifying any automation blockers and the suitability of the process for automation
Our client is hiring for Microsoft PowerApps Developer. ENJOY TRAFFIC FREE and be HOME BASED!
The Sales & Marketing Support provides support in various facets but not limited to pre-sales activity (bid creation, proposal creation, prospect research and interaction, etc.). Writing and verbal skills, independent and a self-starter is a must.
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