Job Description
Mandatory Technology Capabilities:
. Experience with a BI/Visual Analytics Tool (Tableau,etc)
. Experience with a SQL/database toolset (SQL Server, MySQL)
. Experience with a data science toolkit (Python, R, etc.)
Knowledge, Skills, Abilities:
. Capable of managing and prioritizing a variety of unexpected tasks while continuing to successfully conduct day-to-day operations without interruption
. Display strong initiative and self-motivation
. Excellent communication, customer service, interpersonal and problem solving skills.
. Possess strong technical, analytical, critical thinking and problem solving skills
. Comfortable working in a fast-paced, urgent project environment
. Self-starter, able to simultaneously manage multiple projects, effectively prioritize workload, and own deliverables from start to finish.
. Ability to articulate complex business findings into easy to understand concepts
. Strong quantitative, business, financial, and modeling skills
. Have a full grasp of understanding of regression, modeling and forecasting
Qualifications
. Lead a reporting/analytics team of 5 to 10 FTEs . Drive multiple visualization & analytics projects . Prepare analytical and trend reports, create graphics, and provide stakeholder ready material . Analyze ticketing data to provide actionable insights . Visualize digital analytics to show valuable data driven insights using BI tools . Participate in operational projects and assist in timely execution of project goals and deadlines . Design dashboards and other reporting tools used by internal stakeholders . Identify business challenges with stakeholders and help provide analytics using statistical methods . Familiarity of relevant key performance indicators . Perform range of ad-hoc analyses and financial modeling in support of key business initiatives . Perform advanced modeling on medium to large data sets in support of business operations