ESSENTIAL DUTIES AND RESPONSIBILITIES
Analyzes data from company database to drive optimization and improvement of performance and business outcomes
Uses predictive modelling to increase and optimize attainment of metrics and order completion
Coordinates with different functional teams to implement models and monitor results
Develops processes and tools to monitor and analyze data to allow early detection of negative outcomes and solutions to course-correct said predicted negative results
Assess effectiveness and accuracy of new data sources, reports and propose improvements
Works with stakeholders to identify opportunities and drive implementation of proposed solutions
Performs adhoc reporting and data analysis as requested and may be assigned other duties from time to time
QUALIFICATIONS
Must have at least 1 year experience in data mining, analysis and modelling
Should have at least 1 year experience in BPO Industry
Must be adept with R Programming, Minitab or any statistical software
Able to clearly and fluently translate technical findings to non-technical term through data story telling
Able to work with different team members to develop strategies in solving business problems
Willing to work in Alabang and in nightshift schedule