SYKES is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. We have more than 55,000 dedicated employees and more than 65 sites in more than 20 countries. We have operations in North America, Europe, Middle East, Africa, Latin America and the Asia Pacific. We provide services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.
In the Philippines, SYKES is recognized as the first multinational call center in the country. We are also the first call center to venture outside Manila and establish operations in Cebu. From only 14 employees, SYKES grew to 15,000 and now has 7 sites in the country. SYKES has more than 20 years of experience in the industry and is known for its innovative and supportive work environment.
SYKES Philippines is recognized as the BPO Company of the Year and CSR Company of the Year in the 2018 Asia Leaders Awards.
Functions : IT
Industries : ITES/BPO, IT/Computers - Hardware & Networking, IT/Computers - Software
Skills/Roles I hire for: Software Developer and IT Infra
level Hiring For: Junior Level, Mid Level, High Level, Top Management
Provide direct technical support via telephone/chat/email for our proprietary charting softwares and our line of educational products. Examples: directing students to their course material, helping them register for webinars (audio and visual).
Operations – Manages the daily operations and future growth of the process, including strategies and systems that assist team members to work toward achieving the goals of the project.
We are hiring for DevOps Administrator who will work with IT developers to facilitate better coordination among operations, development, and testing functions by automating and streamlining the integration and deployment processes.
We are looking for passionate individuals who can deliver personalized and memorable experiences for our clients and customers. Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service