Dashboard Management and Reporting Associate

Dashboard Management and Reporting Associate

Meralco
5-8 years
Not Specified

Job Description



JOB SUMMARY:
  • Translates CRS (Customer Retail Services) strategies into objectives and KPIs providing clear line of sight cross the organization
  • Maps out and link customer, revenue, and operational metrics across the CRS organization
  • Designs, develops, and rollouts the CRS Performance Dashboard for key CRS KPIs (e.g., Sales, Service Applications, Billing and Collections) monitoring progress and performance on key BAU and project metrics
  • Manages the dashboarding lifecycle from initiation, design, build, test, and deployment in partnership with various enablers and stakeholders
  • Creates dashboard framework, gathers pertinent information and organizes them in a logical and functional manner to translate user request into dashboard wireframe
  • Organizes and sets up performance monitoring and reporting structure and cadence within CRS
QUALIFICATIONS:
  • At least 5 years of relevant work experience in business performance management, business analytics and/or data visualization
  • Background in telecommunications, e-commerce, branded consumer food group industry is a plus
  • Graduate of Business, Management, IT, Engineering or equivalent
  • Knowledgeable in using MS Excel, Power BI, Tableau, Python
  • Excellent business communication skills and project management skills
  • Can create strategy framework and business impact analysis

Job Details

About Meralco

Job Source : company.meralco.com.ph

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