Customer Support Specialists (Insurance) | Voice and Email Support | 18,000 Monthly

Customer Support Specialists (Insurance) | Voice and Email Support | 18,000 Monthly

Sitel Philippines Corporation
Metro Manila / NCR
0 - 5 Years
Not Specified

Job Description

We are excited for you to join our Sitel Barkada!

Please start your application by clicking on the link:

https://philippines.sitel.com/sitel-barkada-mc/

In case the link does not work properly, please copy the link and access the portal using your browser.
This will take you to the registration portal to start the automated application processes. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the process to ensure higher chances of acceptance. Good luck!
Who are we looking for
• We need candidates who are professional and with courteous telephone skills when talking to customers and internal colleagues
• Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service. You will need to interact with customers, clients, insurance carriers and internal sources providing information about coverage verbally and in written form.
• You simply need to know your way around a computer and be comfortable supporting customers through phone, chat and email and be able to provide excellent customer service.
• Join us today in building trust, being bold, working together and wowing our customers!
What are we looking for

- Candidates who are between 21 to 59 y/o (per MECQ guidelines)
- Completed at least 2 years in college with 1 + years customer service experience in the insurance or financial services industry
- Incomplete 2nd year can be accepted provided with 2 years’ experience in insurance or financial services account
- Basic computer navigation skills
- Good command of the English language
- With at least 1 year Customer Service Related Experience
- Willingness to work on shifting schedules

What should you expect from us

- Paid training from day one with opportunity to learn multiple products to support revenue growth for program business
- Tons of growth opportunities (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we work together we can accomplish so much more
- Fun team environment where we work hard to build trust every single day

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets

clients’ customer care and transaction processing needs through 67,000 associ-
ates in 27 countries. Sitel provides world-class solutions from on-shore, near-
shore and offshore locations across 155+ facilities throughout North America,

South America, EMEA and Asia Pacific.
The company’s award-winning services provide clients with the strategic insight,
scale and diversity of offerings to ensure the best return on their customer
investment. The company is privately held and majority owned by Canadian
diversified company, Onex Corporation. For more information, please visit www.
sitel.com.

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