Customer Support (Insurance)

Customer Support (Insurance)

Sitel Philippines Corporation
Metro Manila / NCR
0 - 5 Years
24231 - 28270 PHP

Job Description

What Are We Looking For in You
• WOW Customers over the phone, online chat, or email
• Ability to multi-task and adapt to changes quickly
• Enthusiasm and a Be BOLD attitude with great customer service skills
• A problem solver with keen attention to detail
• A WORK Together approach with open communication, excellence in service, integrity, and accountability
• Knows how to address customer concerns creatively and share feedback with other teammates
• Build TRUST by working as a team member, as well as independently, with minimal supervision
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Senior High Graduate
• Must have completed at least 60 units in college
• Minimum of 18 years of age

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 67,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific.
The company’s award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www. sitel.com.

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