Customer Service Specialist (Indians ONLY)

Customer Service Specialist (Indians ONLY)

Company Name Confidential
Other - Philippines
1 - 5 Years
20000 - 30000 PHP

Job Description

Duties and Responsibilities:

  • Provide 24/7 customer support through chats and emails
  • Respond effectively to customers’ query regarding products, services, processes and procedures 
  • Assist in processing account related request and overall account management 
  • Ensure complete and accurate information are recorded in the system 
  • Handle complaints and provide appropriate resolution on a given time frame 
  • Work closely with internal and external department in escalating issues to provide resolution to each problem 
  • Contributes to team effort by accomplishing related results as needed 

  • 21 – 35 years old
  • Good command of English 
  • Can work remotely – with stable and reliable internet connection and personal laptop/ desktop with extra monitor 
  • Knowledgeable in using MS Office application and internet 

  • Receive as much as ₹ 30,000 (Indian rupees)
  • 8 days of annual leave 
  • 5 working days per week (might include weekends) 
  • Shifting schedule 

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