Customer Service Representatives

Customer Service Representatives

Asticom Technology Inc
Not Specified
Not Specified

Job Description

1. Answer incoming calls for HCMI branches
2. Create ticket for all incoming calls thru in-house CRM
3. Generate weekly inbound reports
4. Answer minor inquiries and facilitate customer requests
5. Follow-up status of issued tickets and ensure that they are attended by concerned department
6. Generate monthly inbound reports such as Tickets Summary and Call Accounting Reports

Job Details

Employment Types:



About the Company ASTICOM TECHNOLOGY INC. is an HR shared service company established in March 2015. A part of the Ayala Group, its current services include Staffing Services, Payroll Administration, and Managed Services.

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