Customer Service Representative-Bacolod

Customer Service Representative-Bacolod

Western Visayas
0-1 years
Not Specified

Job Description

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

What you’ll need to qualify:

• Exceptional English verbal and written communication skills
• Handy with MS Windows and other computer applications
• Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
• Ability to thrive in a dynamic environment

What your typical day will consist of:

• Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat
• Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services
• Open and maintain customer accounts and information
• Resolve technical issues with patience and understanding
• Positively participate in company events, team activities, and continuous learning

What you'll enjoy:

• Competitive pay and performance-based incentives
• Real career growth opportunities
• Company-sponsored HMO with Health & Wellness programs for you and your family
• Educational assistance through tuition reimbursement
• An accessible o office location at the Level 2, Robinsons Cybergate Center, Araneta Avenue, Singcang Airport, Bacolod City

Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us.

TeleTech is proud to be an equal opportunity employer. TeleTech embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on teletechjobs.com.

For more information about TeleTech, search #ExperienceTeleTech throughout social media to engage in the global conversation.

About

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TeleTech
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

Career Changers Welcome Here
Time to change your career Whether you've spent your career on the admin side in receptionist, administrative assistant, sales or support roles or you've grown in industries such as retail, restaurant, hospitality, travel, insurance or financial services, we believe you have the customer focused skills it takes to join our global associates team.

For more information about TeleTech, visit TeleTechJobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.

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Functions : Telecom/ISP

Industries : ITES/BPO

Skills/Roles I hire for: Customer Service

level Hiring For: Junior Level, Mid Level

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