Customer Service Representative - Alabang

Customer Service Representative - Alabang

Capital One Philippines Support Services Corporation
Metro Manila / NCR
0 - 5 Years
Not Specified

Job Description

Responsibilities:
- Provide excellent customer service to existing customers
- Perform account level research and advise customer of products that may benefit them
- Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades
- Update account information and complete accurate documentation.
Basic Qualifications:
- College Level or Completed a Short Course, no experience required
- 1 year call-center experience is required for candidates who's highest educational attainment is graduate of Highschool
- Fluent in English and excellent conversational skills
- Must be willing to work in Alabang, Muntinlupa City
- Must be willing to work on shifting schedules primarily during Night Shift

About Capital One

Capital One Financial Corporation is a US-based bank that offers a wide variety of financial products and services to consumers, small businesses, and commercial clients in the U.S., Canada and the United Kingdom. About Capital One Philippines Support Services Corporation Capital One Philippines Support Services Corporation provides service to Capital One’s US cards and retail services business. Capital One Philippines Support Services Corporation is fully owned by Capital One and is the first in-house offshore operations location and the largest single contact center location. A great employer who makes you happy. Here with us, you'll be the voice of Capital One. We'll train you up to know exactly what to do in any situation. And when you're this confident and well equipped, your work will come from the heart — a genuine desire to make things better for every customer, because you can. Which is what we're all about. It certainly makes us happy at work, and we're pretty sure it'll work just as well for you. You'll love our work culture too. We're open, light-hearted and informal. We take pride in taking good care of our people, and we're not just saying it, we live it.

About Capital One Philippines Support Services Corporation

Capital One Philippines Support Services Corporation provides service to Capital One’s US cards and retail services business. Capital One Philippines Support Services Corporation is fully owned by Capital One and is the first in-house offshore operations location and the largest single contact center location.

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