Customer Service Representative

Customer Service Representative

Acquire BPO
Metro Manila / NCR
1 - 6 Years
Not Specified

Job Description

We’re an award-winning global outsourcer providing contact center and back office services. As Customer Acquisition Specialist, your role is integral in keeping our customers happy and contributing to the success of our organization. 

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO. 

A SNAPSHOT OF YOUR ROLE 

A Customer Acquisition Specialist is responsible for interacting with potential and existing customers on behalf of the business. They provide information about the products and services, resolves customer complaints, and verifies account information. They are expected to provide first class customer experience. 

A BIT ABOUT YOU 

Outbound 

• Process Cards Application 
• To place outbound calls and perform the following: 
• Welcome calls 
• Card activation 
• Online app use campaigns 

Inbound 

• Answer Dealer/BDM/State Manager Inquiries real time 
• Process phone application 
• Provides product information 
• Process credit application for finance 

Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers 
  • Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City 
  • Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City
  • Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City
  • 6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon City
We are open from Monday to Friday, 8am-4pm. 

For faster processing, text: FINCS(space) FULL NAME (space) YES or NO (for BPO experience) (space) BEST TIME TO CALL (ex: I'm available at 9am) send to 09065605043 

Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price. 

About Acquire BPO

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.

Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today and #AcquireHappiness.

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