Customer Chat Support Representative (US Finance)

Customer Chat Support Representative (US Finance)

2-3 years
Not Specified

Job Description

Job Description
  • Help manage current customer accounts.
  • Deal with a high volume of chat.
  • Maintain relationships with customers.
  • Provide exceptional customer service to customers.
  • Solve customer and carrier problems and help resolve issues.
  • Provide accounting solution for customers.
  • Excellent multitasking skills within their work space as well as computer software programs.
  • Be a professional representative of our company that other employees look up to.

Qualifications And Requirements
  • US Accounting support experience is a plus.
  • Degree on Finance, Business or Economics is required.
  • High quality written and verbal communication skills
  • Ability to adapt to changes in the work environment
  • Accurate and able to produce quality work
  • Dependability
  • Problem solver
  • Familiarity on Accounting & Finance solutions
  • Ability to work in teams and open to others views
  • Show respect toward others with cultural differences
  • Quality decision making
  • To perform this job successfully, an individual should have knowledge of Database software Internet software Order processing systems Spreadsheet software, and Word Processing software.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Job Details

Employment Types:




About Cloudstaff

Cloudstaff was established in 2005 by Australian Internet pioneer Mr Lloyd Ernst. The company initially focused on software development for Western markets.In 2010, Cloudstaff identified the Philippines as an emerging market for outsourcing services and expanded operations to the region, commencing with a small team of only seven staff. As a result of the successful expansion, the company was able to extend its service offerings and workforce.

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