Customer Care, Sales Representative

Customer Care, Sales Representative

John Bean Technologies Philippines Corporation
Metro Manila / NCR
7 - 8 Years
142194 - 170632 PHP

Job Description

Responsibility

  • Manage customer enquiries on spare part & service.
  • Promote PRoCARE contracts to key account customer.
  • Monitor forecast and follow up opportunity list weekly / monthly
  • Assist / coordinate between the customers and Internal JBT (i.e. Service Team, Sales Team, Finance and Accounting Team).
  • Responsible for supporting team internally to handle customer issue with a goal of customer satisfaction
  • Conduct Customer Satisfactory Survey and Customer Relationship Management Support logistic team for inventory control forecast.
  • Any other jobs / projects to be assigned by the supervisor as appropriate.

Qualification:

  • Minimum Bachelor Degree in Mechanical / Electrical / Chemical Engineering preferably
  • Minimum 7 years experience
  • Good knowledge in marketing and aftermarket product sales is a plus
  • Experience in key account & agent management
  • Strong capabilities in to managing / supervising aftermarket projects
  • Strong interpersonal skills, able to communicate with local and international colleagues
  • Able to work under pressure
  • Able to work independently as well as enjoy being part of a team
  • Able to work Multi Task and Multi Organization
  • Able to travel and work at flexible hours as the job may require
  • Good command of written and spoken English
  • Familiar with computer usage, Windows, Office, Visio, and Internet Applications
  • Experienced in the same industry will be an advantage
  • Possess own vehicle / driving license
  • Male / Female, age over 30 years old

About the company:
John Bean Technologies Corporation (JBT) is a leading global technology solutions provider to high-value segments of the food processing and air transportation industries. They design, manufacture, test and service technologically sophisticated systems and products for their customers.
JBT is consistently ranked one of the top 10 suppliers of best-in-class food processing solutions in the world. From solution development to installation and service, JBT responds to the ever-changing conditions that affect the world’s largest food processors, suppliers and fast-food chains, as well as institutional and commercial restaurants. They have a local presence in over 75 countries.
About the role:
To carry out aftermarket products, activities and develop spare parts business

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