• The position is responsible for providing quality service to online customers, by ensuring timely and accurate resolution of their complaints, inquiries, requests, concerns made via call, email and other chat.
• Process online transactions.
• Accomplish task given by the client.
• Send end of day report
• Preferably a bachelor’s degree from a college/university
• Proficient in the following Microsoft applications: Word, Excel and Outlook; knowledgeable in Zendesk and NAV DYNAMICS is an advantage
• Minimum 1 year experience in providing online support
• Experience in EMAIL, CHAT, and inbound call support is a MUST
Flat Planet is Australia’s leading Virtual Employee company. We are a virtual doorway to Australia – you will work Australian hours with Australian clients dealing with Australian businesses!
At Flat Planet we pride ourselves on attracting the best and brightest by paying well above market rates and massive uncapped incentives for genuine performers. Earn what you’re really worth!
Functions : Human Resources
Industries : Other
Skills/Roles I hire for: IT = .NET, Frontend / Backend, etc., Accounting, Project Management, Customer Support
level Hiring For: Junior Level, Mid Level, High Level, Top Management
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