Content Moderator (EN 31008A)

Content Moderator (EN 31008A)

Enshored Inc.
0-3 years
Not Specified

Job Description

The Opportunity

What exactly are we looking for in a content moderator Simple! Attention to detail, open-mindedness, and hard work. If you have these three, you got the STUFF to work with our US-based social networking accounts. Your growth, your pace. This is a high-impact role offering you exclusive opportunities for career advancement in a progressive BPO environment. Work hours will depend on our client's needs.
The Responsibilities
  • You be the judge of that. You are to trust your best judgment while reviewing and monitoring social media content.
  • Your decisions will be based on set Policies & Procedures. Nobody is as decisive as you.
  • Documenting information while your mind thinks should be second nature.
  • Be quick off the mark when performing duties but not sacrificing quality.
  • Never shy away from voicing out your suggestions and feedbacks regarding tasks. Contribute to growth.
  • Your presence matter to your leaders. Logging activities during work hours is a must.

  • Demonstrated competency in the following areas is also required
  • Attention to details analytical skills.
  • Commitment to delivering to the highest quality first time.
  • Proven ability to work within deadlines and under pressure with a positive attitude
  • Examples of taking the initiative in a work setting, with varying positive success.
  • Ability to multitask, set priorities and manage time effectively.
  • Open-minded ability to accept the changing environment
  • Focus-oriented/ Diligent
  • Customer focus and adaptability to different personality types
  • Understanding of internet-based research and data verification techniques and processes

  • The Ideal Candidate
  • You bring with you a bag of skills and experience. Having at least a year of experience as a content moderator and average English communication skills.
  • You are decisive. You perform tasks at the required pace to meet the client's KPI requirements while making accurate decisions based on your best judgment.
  • You know your priorities. You organize tasks in a way that best fits client needs while documenting actions that are being done.
  • You are a team player. You go out of your way to give feedback and insights about processes and management.
  • You demonstrate grit. You never give up. You don't always know the answer, but you don't give up until you crack it. Sticking at it makes you stronger.
  • You have curiosity. You want to know more about the client and your colleagues, what makes them tick, and what you need to do to contribute to their growth.
  • You love learning. You know learning is the key to mobility, development, and transformation. It's a commitment. You are committed.
  • You show grace. You have unconditional love and empathy for your fellow man. You know that without love, this world is merely a transactional scorecard of winners and losers. You don't want to reinforce that operating system. You drive a paradigm shift to an infinite mindset where you start knowing there's plenty to go around.
  • You are honest but sincere. You are true to yourself, open, trustworthy, and truthful. You value tact, diplomacy, and compassion when delivering the truth. You know sincerity provides depth to honesty.
  • You have integrity. You stand up for what you believe is right and live by your highest values.

  • Education and/or Experience
  • 0-3 years of experience working in a content moderator role
  • Proven interest in technology and how it is changing the world of work
  • Job Details

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