Communications Centre Operator

Communications Centre Operator

International Organization for Migration
Metro Manila / NCR
1 - 11 Years
566222 - 566223 PHP

Job Description

Position Title: Communications Centre Operator
Duty Station: Manila (Global) Administrative Centre, Philippines
Classification: General Service/G-3
Type of Appointment: Fixed term, one year with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: January 23, 2020

Under the overall supervision of the Security Officer in Charge of the OSS Operations Centre, Manila and the direct supervision of the Security Operations Centre Coordination Officer, the successful candidate will assist in providing effective support in the 24/7 operations of the MAC OSS Global Operations Centre. The duties will range from assisting in maintaining a 24/7 global communications centre to field emergency calls from missions. He or she is tasked to immediately report breaking news security related incidents to the Officer in Charge of the OSS Operations Centre Manila and communicate relevant information through the proper channels to all Operation Centre team members.

Likewise, he or she will also perform administrative functions of the Operations Centre, including but not limited to updating operational information boards, maps, assisting with TRIP inquiries, provision of staff ID cards and assist in maintaining the global IOM security contact staff list.

Required Qualifications and Experience
  • University degree in Communication Arts, Development Studies, Behavioural Sciences, International Studies, Security Management or a related field from an accredited academic institution with one year of relevant experience; or
  • Completed High School degree from an accredited academic institution, with three years of relevant professional experience.
  • Experience on practical safety security specifically in safety security research, reports and advisory;
  • Knowledgeable in ID Assist, C-CURE System, Microsoft office applications (Word, Excel, PowerPoint, Publisher), Google Earth Pro and Adobe Photo Editing software and Staff Emergency Advisory System (SEAS) would be an asset;
  • Previous experience in an international organization an advantage;
  • Willing to extend working hours;
  • Able to maintain confidentiality and discretion in appropriate areas of work.
How to apply:
In order for an application to be considered valid, IOM will only accept applications which should include a cover letter (not more than one page) and résumé highlighting the required education and experience or a duly completed IOM Personal History Form. To access the form, please visit

Interested applicants may send their applications to [HIDDEN TEXT] no later than 23 January 2020. VN Number and Position Title (VN 006/2020 – Communications Centre Operator) should be specified in the SUBJECT field.

Applications from qualified female candidates are especially encouraged.

Only short-listed candidates will be invited for an interview.

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Know more about IOM, visit our website at

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level Hiring For: Junior Level, High Level