Arcanys, a software development outsourcing company, is an awe-inspiring synergy of Swiss entrepreneurial expertise and remarkable Filipino technological acumen. With its headquarters in the thriving Asian metropolis Cebu City, it is officially headed by a team of successful serial entrepreneurs and mainly comprised of extraordinarily skilled Filipino professionals. Armed with an already diverse business portfolio, the company specializes in developing high-quality software applications and platforms for a globally diverse clientele—from startups to established businesses—with a strong focus on innovation. Since its inception, Arcanys has been continuously evolving from a conventional software development company into a multidisciplinary outsourcing provider. Thus, we are consistently looking for not only tech experts that develop high-quality software applications and platforms but also highly trained versatile professionals with a diverse list of competencies.
The deskside support engineer's vital goal is to deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
As member of the Global Infrastructure Team, the Monitoring and End User Support Technician located in Manila takes over the monitoring and service desk support operations for Systems, Network, Database and Application services.
Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation.
The AWS Infrastructure Engineer L1 is responsible for the maintenance, and monitoring of ECPAY AWS Infrastructure. This position is the first point of contact for all AWS related incident and requests.
The Service Desk Analyst provides first level support and problem resolution to the Global Services Operations employees. The individual will be responsible for intake of requests through email and logging the request into our Service Now platform t
Desktop Support Engineer is responsible for providing consulting, oversight and integration support of existing hardware, software, network configurations and new system initiatives directly to end-users at customer sites.
We're expanding our team and looking at hiring a Service Desk Support to join our Maintenance Group
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