Cloud Developer Support

Cloud Developer Support

TELUS International Philippines Inc
Metro Manila / NCR Other - Philippines
2-6 years
Not Specified

Job Description

Responsibilities:
  • Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
  • Ability to reproduce customer issues in order to efficiently provide a holistic fix
  • Identify and document product bugs and feature requests and work with internal support teams as well as customers to implement effective solutions
  • Work closely with internal support teams to improve cloud products at a senior level
  • Provide assistance and guidance to users through public forums

A pioneer in the global call center outsourcing and IT development industry, TELUS International Philippines is backed by a multi-national, multi-billion dollar Canadian telecommunications giant. TELUS International delivers extraordinary customer service and value to the world’s most sophisticated clients.

We provide a full range of cost-effective, high-quality call center outsourcing services and IT solutions for customer care, sales, technical support, market research, back-office support, IT development and business process outsourcing. Our clients include companies in the telecommunications, financial services, computer electronics, gaming, energy and utilities industries.

Our people are dynamic, think on their feet, and can quickly and effectively resolve customer inquiries. All of which underpins our commitment to clients: superior service quality and cost-effective delivery of call center and IT outsourcing solutions.

The TELUS International Philippines team work together to deliver future friendly services, and the TELUS values guide the way:

• We embrace change and initiate opportunity
• We have a passion for growth
• We believe in spirited teamwork
• We have the courage to innovate

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