Client Services Senior Manager

Client Services Senior Manager

PEAK Outsourcing Inc
5-7 years
Not Specified

Job Description

  • 5-7 years of experience in a Client-facing role, preferably in a BPO or contact center environment (clients are not individual customers, but counterparts at large corporations)
  • A solid understanding of Contact Center Operations as to be able to communicate initiatives with Clients and
  • understand the impact, as well as answer all of the client questions about Operations
  • Proficient in Google Workspace
  • Project Management Experience Launch management experience
  • Superior and professional communication skills via email and phone

We are an agile and flexible team of business solutions experts. Founded in 2011, Peak Outsourcing has nearly a
decade of hands-on outsourcing knowledge and experience.
American Owned & Operated, headquartered in the Philippines.

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