Call Center Agent

Call Center Agent

ABS-CBN Corporation
Metro Manila / NCR
0-5 years
Not Specified

Job Description

The call center agent shall deal with customers on their concerns on the products of the company's business partners while projecting a professional company image through voice and online transactions. Moreover, they shall use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. They speak with customers and listen to them to gain a better understanding of their needs, and offer possible solutions.

Requirements:
  • At least College Level
  • Must be proficient in using digital technology
  • Can type at least 40wpm
  • Must possess excellent oral and written communication skills
  • Strong customer service focus
  • Able to work on cyclical shifts, holidays and fast-paced environment
  • NO Experience Required!

Job Details

ABS-CBN Corporation is the Philippines’ leading information and entertainment multimedia conglomerate. The Company is primarily involved in television and radio broadcasting, as well as in the production of television and radio programming for domestic and international audiences and other related businesses. ABS-CBN produces a wide variety of engaging, world-class entertainment programs that are aired on free-to-air television.

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Functions : IT

Industries : Entertainment/Media/Publishing, IT/Computers - Hardware & Networking, IT/Computers - Software, Recruitment/Staffing/RPO

Skills/Roles I hire for: Others

level Hiring For: Mid Level, High Level, Top Management

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