C12/AVP Infrastructure Senior Tech Analyst (ROHQ - CTI)

C12/AVP Infrastructure Senior Tech Analyst (ROHQ - CTI)

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Job Description

Job Description :

The position sits within the GFT Sector Platform team which provides infrastructure functionality to GFT business. The hardware platforms comprise a multitude of vendors, including IBM, SUN/Oracle and HP, and operating systems including Solaris10 , RedHat5/6/7/8 and AIX 7.x Seeking motivated technical professionals who specialize in providing services to clients on hardware and software components for Unix servers. Activities include operation and maintenance of Unix operating systems, clustering, High Availability, storage and backup solutions. These servers are installed with middleware applications, various database technologies and high availability solutions. The post holder will be primarily focused on performing analytical, investigative and operational functions on client systems for the Unix platform.
.Be part of Unix System administrators responsible for providing L3 Unix support for GFT Unix infrastructure.
Drive Data Center migration for Platform Unix by working along with Infra and Application partners
Close tracking and remediation of EOVS components by partnering with Development and Production support teams
Run Service improvement programs for the region to ensure both Stability and Resiliency for GFT business
Work along with Global Patching Team/Production Support/Development teams to push through VTMs within targeted timelines via Automation
VA assessments requirements from multiple regulators within APAC region. Review and address the issues on time.
Point of contact for GFT business when it comes to Projects, issues or initiatives.
Collaborate with peers in other regions to drive processes/solutions at a Global level
.Provide technical tier-3 Production Support Management for large complex infrastructure
.Proactively monitor overall production support, resolving risks and issues and initiating corrective action plans as appropriate
.Ensure processes are clearly documented
.Provide regular communication to management and stakeholders of production support status for your infrastructure, including risks, issues and mitigations
.Work across multiple time zones and infrastructure areas support teams to ensure high level of support service
.Analyze complex problems/situations and to propose simple solutions
.Communicate complex technical issues to business users in a language they understand
.Manage a workload which is subject to changing priorities and demands
.Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team
.Engineering solutions and participation in projects implementation
.Implementation of Enterprise infrastructure tools
.Reduction of faults, root cause analysis
.External data center services vendor management

Req Qualifications:
Proven experience on Data Center migrations from Platform perspective
.Knowledge and understanding of naming services such as Active Directory/LDAP
.TCP/IP and networking experience
.Knowledge of HP, IBM, Dell hardware up to enterprise level
.Standard office automation products (Word, Excel, Outlook)
.Prior experience in large scale enterprise infrastructure support, re-engineering, performance fine tuning and cost
.Experience in Infrastructure Support Group in a high availability/mission critical environment
.Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise
.Knowledgeable of Linux Systems Administration
.Analytic and methodical approach to problem solving
.Ability to remain calm and objective in a high-pressure environment
.Must have strong self-management and be ready to use own initiative
.Perfect communication, influencing and organizational skills are a must
.Vendor management
.Demonstrate accountability, leadership, independent initiatives and willingness to lead and work with teams across multiple locations and time zones
.Strong team player skills
.Flexible and being able to manage time effectively
.Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision
.Fluent English.
.Bachelor's/University degree
Job Family Group: Technology
Job Family:Infrastructure
Time Type:Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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About Citi

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

Job Source : jobs.citi.com

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